Customer Reviews
Thanks to Florian, by far the best experience I have had of buying a car i have had at any dealership. Florian was knowledgeable, patient and kind and engaged in a unpressurising way. I had test driven three cars that day at different dealerships, I can say that dealing with Florian was the best experience and I found the right car for me. Florian worked hard to make arrangements for a quick and smooth transition from my rental car to collection of the new vehicle and assisted me with getting to the garage on the day which is greatly appreciated. What could be a stressful experience in dealing with new car ownership all of the paperwork etc was made feel very calm, relaxed and professional process. Florian took time To listen to me and work with me to find the right options that suited me as a customer. Florian is a credit to Fitzpatricks Naas, they are lucky to have him
Rating: ⭐⭐⭐⭐⭐ "I recently purchased a 252-reg Opel Frontera from Fitzpatrick’s Opel in Naas, and as a first-time Opel buyer, I couldn't be happier. The sales executive, Florian, truly went above and beyond his duty. Nothing was too much trouble; he was professional, friendly, and made me feel completely at ease with the brand switch. I can honestly say I wouldn’t hesitate to buy from this garage again. If you are looking for a new vehicle and top-tier service, you won't be disappointed. Thank you, Florian, for all your help getting me into my new car!"
Bought a B10 from Florian, from the moment we went in, he was extremely helpful, no pressure. Took the time to listen to our requirements, suggested 2 cars, and then after test drives explained benefits of each. Florian also was transparent in how he valued our trade in. After taking the deposit, Florian explained the process, kept us updated. On the day of pick up, again plenty of time allocated to talk us through the car features, personalised for us. Florian did 2 follow-up calls with us to see how things were going and if we needed any support. All in all a very good customer experience, and I've recommended Florian to some colleagues who are thinking of changing car.
My partner and I bought a new car here and the salesperson Shane was very professional throughout the entire experience, clearly communicating the various ins and outs of the process and answering our questions patiently and thoroughly. Overall it was a pleasant experience and I would recommend buying a car here
My vehicle was first brought to Fitzpatricks Garage Naas on 16th December 2025 due to a serious power issue where none of the systems were functioning. For several weeks, I was incorrectly advised that this was a simple 12V battery issue. Only after a prolonged delay was a more serious fault acknowledged, and it then took additional weeks to diagnose the issue as a defective BCM (Body Control Module). Since that diagnosis, I have been given multiple repair timelines, none of which have been met. We are now far beyond a reasonable timeframe for repair, and I remain without my own vehicle. While I have been provided with a replacement car, my own vehicle is fully electric, whereas the replacement is a hybrid. This has resulted in significant additional fuel costs, along with increased insurance expenses, for which I should not be held responsible. In addition, after one of the early visits when my vehicle was returned, my charging cable was missing from the boot. It was initially suggested that it had not been present when I dropped the car in; however, it was later discovered that it had been mistakenly placed in another customer’s vehicle in Cork. Although I have now been told it is available for collection, no effort has been made to return it directly to me, which is unacceptable given the circumstances. I have escalated this matter to Hyundai Customer Care but have received no clear resolution, only instructions to continue waiting for a part, despite the excessive delay already experienced. I have also contacted your team by phone and was assured that I would receive a follow-up; however, I am still waiting to be contacted. To add to this, I have recently been presented with an offer for the vehicle from Fitzpatricks Garage that I consider wholly inadequate and frankly insulting, as it does not take into account the significant inconvenience, disruption, financial cost, and stress caused over the past number of months. Dont go near if you value your sanity and health