As an Authorised BMW Dealer, we offer the highest levels of service and expertise whether you are looking to buy a new car or maintain your current car. Our dealership showcases the latest new models, plus a wide choice of BMW Premium Selection Approved Used Cars.

I visited for a BMW recall service and had a great
experience. The staff were very friendly, professional,and made the whole process smooth and stress-free.The service was completed efficiently, and I felt well taken care of from start to finish. Highly recommend
this location for anyone needing BMW service!

I had my car in for a scheduled appointment recently and always appreciate the service provided here. The team and staff at reception are always so friendly and helpful, which makes coming in such a positive experience. A special thank you to Vicki – who was absolutely brilliant. Everything was explained clearly, I was kept updated and was contacted afterwards to make sure everything was ok. Great experience from start to finish.

Definitely beyond expectations. Very professional approach (Naois was very helpful), they could fix what two other garages couldn't. Reasonably priced. Pleasant atmosphere with complementary coffee and ample sitting room while waiting. Enough with parking space. Definitely a place to return for any BMW-related matters.

Absolutely superb,  professional and friendly service.
My German (Bavarian) registered BMW iX1 had shown problems but my local (German) main dealer could not give me a diagnostic appointment within a week & wanted the car for several days. As I had to drive to Ireland, I set off hoping for the best but the problem became acute & I was forced to act. Joe Duffy in Dublin gave me an appointment within a few days, did the diagnostics in a few hours, found the fault, ordered the parts & in a follow up appointment a few days later, carried out the repairs. All under warranty without any problems AND washed & vacuumed the car too.
Couldn't ask for more. Dankeschön to the entire Duffy team.

Joe Duffy car depreciates by 10k in 10 weeks and that is by their own valuation.

Purchased a BMW 5 Series from Joe Duffy on December 5, 2024, for €48,000. While there was nothing wrong with the car itself, I quickly realised it wasn’t the right fit for me.

On February 21, 2025, I inquired about trading it in for a Z4 they had listed at €49,000. To my surprise, they offered me just €38,000 for the trade in, essentially a depreciation of €10,000 in just two and a half months. That equates to a €1,000 loss per week, despite the car being in the same condition with very low additional kilometers.

While I understand that dealerships offer less than market value on trade ins, a €10,000 drop in such a short time feels excessive and unreasonable. This kind of pricing practice raises concerns about fairness, transparency and their ethical values.

To find a fair “middle” ground, I made an offer of €9,000 plus my 5 Series as a trade-in, effectively valuing my car at €40,000. This was still an €8,000 depreciation from what I originally paid, yet my offer was point-blank refused

Just looked at reviews on Trustpilot regarding the Joe Duffy Group and I am shocked by the amount of negative reviews they have there.

Update/Reply
27/02/2025

Thank you for your standard response you seem to give to everyone, but unfortunately, it does little to address my concerns. The issue here is not just about “understanding my concerns” but rather the extremely unreasonable depreciation of €10,000 in just two and a half months despite the car being in excellent condition with minimal additional mileage.

Passing my comments to management is not a solution, nor does it change the fact that your trade in valuations are unfair and unreasonably low. It is disappointing to see a dealership of your reputation engage in such practices, a form of price gouging, making it clear that customer loyalty and fairness take a back seat to maximizing profit.

Update 24/11/2025

They actually have the cheek to make a “courtesy” call to see if I am happy😂

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