Pat Kirk Strabane

Great service and experience. Got booked in quickly for an issue in my car. Niall listened to my concerns about the car & kept me updated throughout the process. A really thorough job was done, & my car was lovely and clean when I collected it. I am back to feeling confident and safe driving it. Would definitely recommend.

Recently bought a BMW 520d from Richard & the team at Pat Kirk’s. Everything went smoothly, can recommend anyone looking to buy. Any cars we viewed here, stood out against other garages as they had much lower miles & nicer paintwork. Richard & the team also took care of the VRT process for exporting to Ireland. Highly recommend.

Recently returned home from Canada and needed a car asap. Contacted the office and Jamie provided an easy, smooth experience and top class service helping me get the best car to fit my needs! Highly recommend 👍🏻

Great customer service. Niall was very friendly and knowledgeable 👍 Clear communication throughout and good price for the work they did.

Just a terrible car dealership I Bought an Audi A6 for £14250 from pat Kirk strabane on Oct 13th 2020 and initially things went well with the sale, Stephanie the sales person I dealt with was great. I knew the car from the previous owner so knew that the car was in excellent condition except both side skirts had a small issue with peeling lacquer and I asked them to fix both before I travelled from Banbridge to buy the car, a week later the car was ready so up I went to sign for the car and after a quick look around it I signed all the papers and was on my way, I stopped in Omagh for a coffee and to get a closer look at the work they’d done only to discover only one of the side skirts had been repaired so I phoned Stephanie and she said they thought it was only one side that had to be done but it would be sorted and the car had to be booked in again which meant another journey to Strabane in November, then during my first week driving the car I noticed the clutch and gearbox wasn’t as it should be but as I had an Autoguard warranty with the car I wasn’t too worried so the car was left up on the 9th November to get the other skirt done and investigate the clutch issue, eventually they replaced the clutch and flywheel and fixed the other skirt and I arrived up at 5pm to pick the car up on wed 18th, as it was dark I couldn’t look at the job they’d done So the next morning I got up to wash the car and inspect they work only to find they had curbed 2 of my polished alloys and tried to hide it with silver paint then I noticed around the fuel flap that the red paint was worn off so I got a local body shop to look at it and in his opinion the rear driver side 1/4 panel had been recently painted and they had messed up around the fuel flap with masking etc, there was nothing wrong with the 1/4 panel or the alloys when the car was given to them so what happened to my car? this explained to me all the evasive phone calls/messages I got when I kept asking why it was taking so long to have my car returned to me,of course they are basically calling me a liar and denying that they did anything wrong and refuse to accept any responsibility for any of it but the pictures don’t lie, they did say bring the car up again and they’ll fix the wheels with silver paint, really!! I am now left with a bill for £205 to fix the alloys and every time I wash the car I have to colour around the fuel flap with a red marker until I can get it repaired, I judge people by what they do when things go wrong and in this instance they failed, I know they are annoyed that the car needed a clutch and flywheel so soon after Selling me the car but this was not my fault as they took the car in on trade in so should have known this. So I won’t be recommending pat Kirk to anyone and I wouldn’t take a free car of them never mind buy of them again. update on 15/3/21 I see they have replied below to this review at last but still refuse to do anything about it and I notice another recent customer has suffered similar treatment, they dont care once they have your money.